At Aeromedicare, we are committed to providing world-class air ambulance and medical transport services, ensuring the safe and efficient transfer of patients across borders for medical treatment. Our goal is to deliver exceptional, compassionate care while maintaining the highest standards of safety, reliability, and professionalism.
Below is an overview of our business policies that outline our core values, procedures, and commitment to customer satisfaction.
The well-being of our patients is our top priority. We provide personalized medical transport solutions tailored to each individual. Our highly qualified medical and aviation team ensures that every patient receives optimal care and comfort during their transfer.
We adhere to strict safety protocols and follow aviation regulations, including ICAO guidelines. Our aircraft are regularly maintained, and medical equipment is up-to-date to meet international healthcare standards.
We use advanced medical equipment onboard and ensure our staff are trained in emergency care, critical transport, and international patient evacuation.
We maintain complete transparency in our operations, including services, costs, and procedures. Our 24/7 support team provides updates and answers any queries.
All patient data is handled with strict confidentiality and in accordance with data protection regulations.
We offer competitive pricing with clear breakdowns and accept various payment methods. Payment is required before service unless otherwise agreed.
We require at least 24 hours' notice for cancellations. Short-notice cancellations may incur partial charges. Refunds are processed after necessary assessment.
Our air ambulance services operate 24/7, including holidays, for both domestic and international transfers.
We operate with integrity, professionalism, and respect in all our dealings, ensuring ethical standards in business and healthcare.
We are dedicated to continually enhancing our services, technology, and protocols to meet evolving client needs and exceed industry standards.
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